/* ===== ORDEM EM CAMPO — estilos compartilhados por todas as páginas ===== */
*{margin:0;padding:0;box-sizing:border-box}
:root{
  --ink:#0f172a; --paper:#f6f7f9; --panel:#ffffff;
  --accent:#4f46e5; --accent-2:#6366f1; --accent-soft:#eef2ff;
  --yellow:#f59e0b; --yellow-soft:#fffbeb;
  --red:#ef4444; --red-soft:#fef2f2;
  --green:#10b981; --green-soft:#ecfdf5;
  --blue:#3b82f6; --blue-soft:#eff6ff;
  --steel:#64748b; --line:#e5e9f0; --line2:#eef1f6;
  --radius:14px;
  --shadow-sm:0 1px 2px rgba(15,23,42,.05);
  --shadow:0 1px 3px rgba(15,23,42,.07),0 6px 16px -8px rgba(15,23,42,.10);
  --shadow-lg:0 10px 30px -10px rgba(15,23,42,.18);
  /* Variáveis específicas dos gráficos do Dashboard — valores atuais
     como padrão; o modo escuro (mais abaixo) redefine pra neon. */
  --dash-track:#eef1f6; --dash-mut:#94a3b8; --dash-text2:#475569; --dash-surface:#f8fafc;
  --dash-dot-stroke:#fff; --dash-green-num:#059669; --dash-blue-num:#2563eb; --dash-green2:#047857;
  --dash-green-border:#a7f3d0; --dash-gray-dot:#cbd5e1;
  --dash-c1:#ff9d1f; --dash-c2:#8a919c; --dash-c3:#b26a00; --dash-c4:#5b6472;
}
html{scroll-behavior:smooth}
body{font-family:'Inter',sans-serif;color:var(--ink);background:var(--paper);font-size:14px;-webkit-font-smoothing:antialiased}
a{color:inherit}

/* ===== Modo escuro neon do Dashboard ===== */
body.dash-escuro{
  --ink:#eef1ff; --paper:#05060d; --panel:#0d1128;
  --accent:#a855f7; --accent-2:#c084fc; --accent-soft:#1e1440;
  --yellow:#ffd60a; --yellow-soft:#332705;
  --red:#ff2d6a; --red-soft:#3a0a1a;
  --green:#39ff8f; --green-soft:#062a1c;
  --blue:#22d3ff; --blue-soft:#04222f;
  --steel:#9aa6d9; --line:#232b52; --line2:#181f42;
  --dash-track:#151a35; --dash-mut:#8891c4; --dash-text2:#c7cdf0; --dash-surface:#11162e;
  --dash-dot-stroke:#0d1128; --dash-green-num:#39ff8f; --dash-blue-num:#22d3ff; --dash-green2:#39ff8f;
  --dash-green-border:#1f6b45; --dash-gray-dot:#454f7a;
  --dash-c1:#ffb84d; --dash-c2:#8f9be0; --dash-c3:#e0a72e; --dash-c4:#6f7bb8;
  background:radial-gradient(circle at 15% 0%, #150a2e 0%, var(--paper) 45%);
}
body.dash-escuro .kpi{background:var(--panel);box-shadow:0 0 0 1px rgba(168,85,247,.08),var(--shadow)}
body.dash-escuro .panel{box-shadow:0 0 0 1px rgba(168,85,247,.06),var(--shadow)}
body.dash-escuro .hint{background:var(--dash-surface);color:var(--dash-mut)}
body.dash-escuro .kicker{color:var(--dash-mut)}
body.dash-escuro .cli-id{border-color:var(--line)}
body.dash-escuro .btn{background:var(--panel);color:var(--ink);border-color:var(--line)}

/* modo de edição do Dashboard (reorganizar gráficos arrastando) */
#dash-grid.dash-editando .dash-painel{cursor:grab;outline:1.5px dashed var(--accent);outline-offset:3px}
#dash-grid.dash-editando .dash-painel:active{cursor:grabbing}
#dash-grid .dash-painel.arrastando{opacity:.4}

/* ---- checkbox/radio modernos (quadrado arredondado / círculo, verde preenchido) ---- */
input[type="checkbox"],input[type="radio"]{
  -webkit-appearance:none;appearance:none;width:21px;height:21px;flex:none;margin:0;
  border:2px solid #cbd5e1;background:#fff;cursor:pointer;position:relative;
  transition:background .15s ease,border-color .15s ease;vertical-align:middle;
}
input[type="checkbox"]{border-radius:6px}
input[type="radio"]{border-radius:50%}
input[type="checkbox"]:checked,input[type="radio"]:checked{background:var(--green);border-color:var(--green)}
input[type="checkbox"]:disabled,input[type="radio"]:disabled{opacity:.55;cursor:not-allowed}
input[type="checkbox"]:checked::after{
  content:'';position:absolute;left:6px;top:2px;width:6px;height:11px;
  border:solid #fff;border-width:0 2.5px 2.5px 0;transform:rotate(45deg);
}
input[type="radio"]:checked::after{
  content:'';position:absolute;left:50%;top:50%;width:8px;height:8px;border-radius:50%;
  background:#fff;transform:translate(-50%,-50%);
}

/* ---- switch (ativar/desativar) — trilho arredondado com bolinha deslizante ---- */
.oc-switch{position:relative;display:inline-block;width:46px;height:26px;flex:none;vertical-align:middle;cursor:pointer}
.portal-eta-linha{display:flex;align-items:center;gap:10px;background:var(--accent-soft);border:1px solid #e0e7ff;border-radius:10px;padding:10px 14px;margin-top:10px;font-size:13px;color:#312e81}
.portal-eta-linha.atrasado{background:var(--yellow-soft);border-color:#fde68a;color:#92400e}
.portal-eta-icone{font-size:18px;flex:none}
.portal-eta-relogio{display:inline-flex;align-items:center;gap:4px;font-family:ui-monospace,monospace;font-weight:700;margin-left:6px;background:#fff;padding:3px 9px;border-radius:99px;font-size:12px}
.oc-switch input{position:absolute;opacity:0;width:100%;height:100%;margin:0;cursor:pointer}
.oc-switch .trilho{position:absolute;inset:0;background:#cbd5e1;border-radius:99px;transition:background .18s ease}
.oc-switch .trilho::before{
  content:'';position:absolute;left:3px;top:3px;width:20px;height:20px;border-radius:50%;
  background:#fff;box-shadow:0 1px 3px rgba(0,0,0,.35);transition:transform .18s ease;
}
.oc-switch input:checked + .trilho{background:var(--accent)}
.oc-switch input:checked + .trilho::before{transform:translateX(20px)}
.oc-switch input:disabled + .trilho{opacity:.5;cursor:not-allowed}
.app{display:grid;grid-template-columns:240px 1fr;min-height:100vh}
.sidebar{background:#fff;position:sticky;top:0;height:100vh;display:flex;flex-direction:column;border-right:1px solid var(--line);overflow-y:auto}
.brand{display:flex;gap:14px;align-items:center;padding:22px 18px 16px}
.brand-ico{width:56px;height:56px;flex:none;background:linear-gradient(135deg,var(--accent-2),var(--accent));border-radius:14px;display:grid;place-items:center;color:#fff;border:0;cursor:pointer;transition:transform .15s,box-shadow .15s;box-shadow:0 4px 10px -4px rgba(79,70,229,.5)}
.brand-ico:hover{transform:scale(1.05);box-shadow:0 6px 16px -4px rgba(79,70,229,.6)}
.brand-ico svg{width:30px;height:30px}
.brand-t b{font-weight:800;font-size:17px;line-height:1.2;display:block}
.brand-t span{font:600 10px monospace;letter-spacing:.2em;color:#94a3b8}

/* menu lateral recolhível — só no computador (no celular já existe a gaveta) */
.btn-recolher-menu{margin-left:auto;flex:none;width:28px;height:28px;border-radius:8px;border:1px solid var(--line);background:#fff;color:var(--steel);cursor:pointer;display:flex;align-items:center;justify-content:center}
.btn-recolher-menu:hover{background:var(--paper)}
.btn-recolher-menu svg{width:15px;height:15px}
.btn-expandir-menu{display:none;position:fixed;top:16px;left:16px;z-index:250;width:36px;height:36px;border-radius:10px;border:1px solid var(--line);background:#fff;color:var(--ink);cursor:pointer;align-items:center;justify-content:center;box-shadow:0 6px 16px -6px rgba(0,0,0,.25)}
.btn-expandir-menu svg{width:17px;height:17px}
@media (min-width:981px){
  .app{transition:grid-template-columns .2s ease}
  html.menu-recolhido .app{grid-template-columns:0 1fr}
  html.menu-recolhido .sidebar{width:0;min-width:0;padding:0;border:0;overflow:hidden;opacity:0}
  html.menu-recolhido .btn-expandir-menu{display:flex}
}
@media (max-width:980px){
  .btn-recolher-menu, .btn-expandir-menu{display:none!important} /* no celular o menu já é a gaveta de sempre */
}

/* ---- Modal genérico ---- */
.overlay{position:fixed;inset:0;background:rgba(15,23,42,.45);backdrop-filter:blur(2px);display:flex;align-items:center;justify-content:center;padding:20px;z-index:310}
.pick-tecnico:hover{border-color:var(--accent)!important;background:var(--accent-soft)!important}
.modal{background:#fff;border-radius:16px;box-shadow:var(--shadow-lg);width:100%;max-width:460px;max-height:85vh;overflow:auto}
.modal-h{display:flex;justify-content:space-between;align-items:center;padding:16px 20px;border-bottom:1px solid var(--line2)}
.modal-h b{font-size:15px}
.modal-b{padding:18px 20px}
.modal-close{background:none;border:0;font-size:18px;cursor:pointer;color:#94a3b8}
.logo-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px}
.logo-opt{display:flex;flex-direction:column;align-items:center;gap:8px;padding:14px 8px;border:2px solid var(--line);border-radius:12px;background:#fff;cursor:pointer}
.logo-opt:hover{border-color:#c7d2fe}
.logo-opt.sel{border-color:var(--accent);background:var(--accent-soft)}
.logo-opt .prev{width:44px;height:44px;border-radius:12px;display:grid;place-items:center;color:#fff}
.logo-opt .prev svg{width:24px;height:24px}
.logo-opt span{font-size:10.5px;font-weight:700;color:#475569;text-align:center}

/* ---- Badge de contador no menu ---- */
.nav-badge{margin-left:auto;background:var(--red);color:#fff;font:700 10px monospace;padding:2px 7px;border-radius:99px;display:none}
.nav{display:flex;flex-direction:column;gap:3px;margin-top:6px;flex:1;padding:0 10px}
.nav-item{display:flex;align-items:center;gap:11px;width:100%;padding:11px 12px;background:none;border:0;border-radius:11px;color:#64748b;cursor:pointer;font:600 12.5px 'Inter';text-decoration:none;transition:.18s}
.nav-item svg{width:18px;height:18px;flex:none}
.nav-item:hover{color:var(--ink);background:#f4f6fa}
.nav-item.active{color:var(--accent);background:var(--accent-soft)}
.sb-foot{margin-top:auto;padding:14px 18px;font:600 10px monospace;color:#94a3b8;border-top:1px solid var(--line2)}
.topbar{background:rgba(255,255,255,.9);backdrop-filter:blur(10px);position:sticky;top:0;z-index:60;border-bottom:1px solid var(--line);padding:16px clamp(16px,3vw,32px);display:flex;justify-content:space-between;align-items:center;gap:14px;flex-wrap:wrap}
.top-title{font-weight:800;font-size:clamp(18px,2.2vw,24px)}
.topbar-status{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.status-pill{display:inline-flex;align-items:center;gap:8px;font:700 11px monospace;letter-spacing:.04em;color:#334155;border:1px solid var(--line);background:#fff;padding:8px 14px;border-radius:99px;text-decoration:none;white-space:nowrap;transition:.15s}
.status-pill:hover{border-color:#cbd5e1;transform:translateY(-1px)}
.status-pill i{width:9px;height:9px;border-radius:50%;background:#cbd5e1;display:inline-block}
.status-pill.zero{opacity:.55}
.status-pill.pill-aberto i{background:var(--yellow)}
.status-pill.pill-andamento i{background:var(--green)}
.status-pill.pill-pausado i{background:var(--blue)}
.status-pill.pill-estourado i{background:var(--red)}
.status-pill.pill-estourado:not(.zero){border-color:#fecaca;color:var(--red)}
.som-toggle-top{display:inline-flex;align-items:center;gap:7px;font:700 11px monospace;letter-spacing:.05em;color:#475569;border:1px solid var(--line);background:#fff;padding:8px 14px;border-radius:99px;cursor:pointer}
.chat-sino{display:inline-flex;align-items:center;justify-content:center;width:36px;height:36px;border-radius:50%;border:1px solid var(--line);background:#fff;cursor:pointer;font-size:16px;position:relative}
.chat-sino.tem-mensagem{background:var(--red-soft);border-color:#fecaca;animation:sino-balancar 1s infinite}
.chat-sino.tem-mensagem::after{content:'';position:absolute;top:4px;right:5px;width:8px;height:8px;border-radius:50%;background:var(--red);border:1.5px solid #fff}
@keyframes sino-balancar{0%,100%{transform:rotate(0)}20%{transform:rotate(-14deg)}40%{transform:rotate(12deg)}60%{transform:rotate(-8deg)}80%{transform:rotate(6deg)}}
.som-toggle-top.off{opacity:.55}
.user-chip{display:flex;align-items:center;gap:10px;padding-left:14px;margin-left:4px;border-left:1px solid var(--line)}
.user-chip-nome{font:700 12.5px 'Inter',sans-serif;color:#334155;white-space:nowrap}
.clock-box{text-align:right}
.clock-box .clock{font:700 20px monospace;color:var(--ink);line-height:1}
.clock-box .clock-date{font:600 9.5px monospace;color:#94a3b8;letter-spacing:.14em;margin-top:4px}
@media (max-width:980px){.topbar-status{width:100%;justify-content:flex-start}.clock-box{margin-left:auto}}
.content{padding:30px clamp(16px,3vw,36px) 90px;max-width:1280px;margin:0 auto;width:100%}
.kicker{font:700 10px monospace;letter-spacing:.26em;color:#94a3b8}
.h2{font-weight:800;font-size:clamp(24px,3vw,32px);margin:10px 0 6px}
.sub{font-size:13.5px;color:var(--steel);max-width:820px;line-height:1.6}
.page-head{margin-bottom:24px}
.panel{background:var(--panel);border:1px solid var(--line);box-shadow:var(--shadow);border-radius:var(--radius);margin-bottom:22px}
.panel-h{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 20px;border-bottom:1px solid var(--line2);flex-wrap:wrap}
.panel-h h3{font-weight:700;font-size:12.5px;letter-spacing:.06em;text-transform:uppercase;color:#334155}
.panel-b{padding:20px}
.panel-f{display:flex;gap:12px;padding:16px 20px;border-top:1px solid var(--line2);flex-wrap:wrap;background:#fbfcfe}
label{font:600 11px 'Inter';letter-spacing:.04em;text-transform:uppercase;color:#64748b;display:block;margin-bottom:7px}
input,select,textarea{width:100%;padding:10px 13px;border:1.5px solid var(--line);background:#fff;font:500 14px 'Inter';color:var(--ink);border-radius:10px}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--accent);box-shadow:0 0 0 3px rgba(79,70,229,.14)}
.form-grid{display:grid;grid-template-columns:repeat(6,1fr);gap:14px}

/* ---- Campos de checklist no padrão "caixa por pergunta" ---- */
.campo-card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-sm);padding:18px 20px;margin-bottom:16px}
.campo-card-h{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:12px}
.badge-obrig{font:700 10px monospace;letter-spacing:.03em;color:#c2410c;border:1.5px solid #fed7aa;background:#fff7ed;padding:3px 10px;border-radius:99px;white-space:nowrap}
.simnao-wrap{display:flex;gap:10px}
.simnao-btn{flex:1;padding:12px;border-radius:10px;font:700 13px 'Inter',sans-serif;cursor:pointer;background:#fff;transition:.15s}
.simnao-sim{border:1.5px solid #a7f3d0;color:#047857}
.simnao-nao{border:1.5px solid #fecaca;color:var(--red)}
.simnao-btn.selecionado.simnao-sim{background:var(--green);color:#fff;border-color:transparent}
.simnao-btn.selecionado.simnao-nao{background:var(--red);color:#fff;border-color:transparent}
.add-midia-btn{display:inline-flex;align-items:center;gap:8px;font:700 13px 'Inter',sans-serif;color:var(--accent);background:var(--accent-soft);border:1px solid #e0e7ff;padding:10px 16px;border-radius:10px;cursor:pointer}
.fab-confirmar{display:none}
.f-full{grid-column:span 6}
.btn{display:inline-flex;align-items:center;gap:8px;font:600 12.5px 'Inter';padding:10px 16px;border:1.5px solid var(--line);background:#fff;color:#334155;cursor:pointer;text-decoration:none;border-radius:10px;transition:transform .08s ease}
.btn:hover{background:#f8fafc}
.btn:active{transform:scale(.96)}
.btn-carregando,.btn-carregando:hover{background:linear-gradient(180deg,#4ade80,#16a34a)!important;color:#fff!important;border-color:transparent!important;opacity:1!important;cursor:wait!important}
.btn-y{background-color:var(--accent);background-image:linear-gradient(180deg,var(--accent-2),var(--accent));border-color:transparent;color:#fff}
.btn-r{background-color:#dc2626;background-image:linear-gradient(180deg,#f87171,#dc2626);border-color:transparent;color:#fff}
.btn-b{background-color:#2563eb;background-image:linear-gradient(180deg,#60a5fa,#2563eb);border-color:transparent;color:#fff}
.btn-ink{background-color:#0f172a;background-image:linear-gradient(180deg,#1e293b,#0f172a);border-color:transparent;color:#fff}
.btn.mini{padding:7px 12px;font-size:11px;border-radius:9px}
.counter{font:700 11px monospace;background:var(--accent-soft);color:var(--accent);padding:5px 10px;border-radius:99px}
.cli-row{display:grid;grid-template-columns:100px 1.5fr 1.1fr 1fr auto;gap:14px;align-items:center;padding:14px 20px;border-bottom:1px solid var(--line2)}
.cli-id{font:700 12px monospace;background:var(--accent-soft);color:var(--accent);border:1px solid #e0e7ff;padding:7px 8px;border-radius:9px}
.cli-main strong{display:block;font-size:14.5px;font-weight:600}
.cli-main span{font-size:12px;color:var(--steel)}
.cli-act{display:flex;gap:8px;justify-content:flex-end;flex-wrap:wrap}
.hint{border:1.5px dashed var(--line);background:#fbfcfe;padding:14px 16px;font-size:13px;color:#94a3b8;border-radius:10px}
.hint.bad{border-color:#fecaca;background:var(--red-soft);color:#b91c1c;font-weight:600}
.empty{border:1.5px dashed var(--line);background:#fff;padding:42px 24px;text-align:center;color:#94a3b8;font-size:13.5px;border-radius:var(--radius)}
#toasts{position:fixed;right:18px;bottom:18px;z-index:400;display:flex;flex-direction:column;gap:10px}
.toast{background:#0f172a;color:#fff;border-left:4px solid var(--accent);padding:14px 17px;font-size:13.5px;min-width:270px;max-width:360px;border-radius:12px;box-shadow:var(--shadow-lg)}
.toast.t-err{border-color:var(--red)}.toast.t-warn{border-color:var(--yellow)}
.kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:14px;margin-bottom:20px}
.kpi{background:#fff;border:1px solid var(--line);box-shadow:var(--shadow-sm);padding:16px 18px 18px;border-radius:var(--radius)}
.kpi .k-l{font:700 9.5px monospace;letter-spacing:.16em;color:#94a3b8}
.kpi .k-v{font:700 32px monospace;margin-top:10px}
/* ---- Tela de login/cadastro ---- */
.auth-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;background:var(--paper);padding:20px}
.auth-card{width:100%;max-width:400px;background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:var(--shadow-lg);padding:32px}
.auth-logo{display:flex;gap:12px;align-items:center;margin-bottom:22px}
.auth-title{font-weight:800;font-size:20px}
.auth-sub{font:600 10px monospace;letter-spacing:.2em;color:#94a3b8}
.auth-err{background:var(--red-soft);color:#b91c1c;border:1px solid #fecaca;padding:10px 14px;border-radius:10px;font-size:13px;margin-bottom:14px}
.auth-foot{text-align:center;margin-top:18px;font-size:13px;color:var(--steel)}
.auth-foot a{color:var(--accent);font-weight:700;text-decoration:none}
@media (max-width:980px){.app{grid-template-columns:1fr}.sidebar{position:static;height:auto;flex-direction:row;flex-wrap:wrap;border-right:0;border-bottom:1px solid var(--line)}.nav{flex-direction:row;overflow-x:auto}.kpis{grid-template-columns:repeat(2,1fr)}.form-grid{grid-template-columns:1fr}.f-full{grid-column:span 1}}

/* ---- Celular: menu vira gaveta (drawer) com botão flutuante, conteúdo ganha prioridade ---- */
.fab-menu{display:none}
.drawer-backdrop{display:none}
.bottom-nav{display:none}

@media (max-width:768px){
  body{font-size:16px}
  input,select,textarea{font-size:16px} /* evita zoom automático do iOS ao focar campo */

  /* Avisos e rótulos mais em negrito e com mais contraste no celular —
     ficam bem mais fáceis de bater o olho e ler rápido em campo. */
  .hint{font-weight:600;color:#475569;border-color:var(--line)}
  .campo-card-h label{font-weight:800!important}
  .cli-row b, .os-title, .campo-card label{font-weight:800}
  .os-loc-btns{gap:10px}
  .btn-mapa{flex:1;justify-content:center;padding:12px 14px;font-size:14px;min-height:44px;border-radius:10px}

  /* menu lateral vira gaveta escondida fora da tela */
  .sidebar{
    position:fixed;top:0;left:0;bottom:0;width:84vw;max-width:320px;z-index:300;
    transform:translateX(-100%);transition:transform .25s ease;
    box-shadow:0 0 40px rgba(0,0,0,.25);
    flex-direction:column;flex-wrap:nowrap;border-right:1px solid var(--line);border-bottom:0;
    overflow-y:auto;-webkit-overflow-scrolling:touch;
  }
  .sidebar.aberta{transform:translateX(0)}
  .sb-foot{display:block;font-size:13px;padding:14px 16px}
  .nav{flex-direction:column;overflow-x:visible;padding:0 10px}
  .nav-item{padding:18px 14px;font-size:17px;font-weight:700;white-space:normal;gap:14px}
  .nav-item svg{width:24px;height:24px}
  #busca-rapida-form{padding:0 14px 14px}
  #busca-rapida{padding:14px 14px;font-size:16px}

  /* fundo escurecido atrás da gaveta aberta */
  .drawer-backdrop{
    display:block;position:fixed;inset:0;background:rgba(15,23,42,.5);z-index:290;
    opacity:0;pointer-events:none;transition:opacity .2s ease;
  }
  .drawer-backdrop.aberta{opacity:1;pointer-events:auto}

  /* botão flutuante que abre o menu */
  .fab-menu{
    display:flex;align-items:center;justify-content:center;
    position:fixed;right:18px;bottom:18px;width:62px;height:62px;border-radius:50%;
    background:linear-gradient(135deg,var(--accent-2),var(--accent));color:#fff;border:0;
    box-shadow:0 8px 24px -6px rgba(79,70,229,.6);z-index:250;font-size:22px;cursor:pointer;
  }
  .fab-menu svg{width:27px;height:27px}

  .brand{padding:18px 16px}
  .brand-t b{font-size:16px}
  .brand-t span{display:block;font-size:10px}
  .topbar{padding:10px 14px;gap:8px}
  .top-title{font-size:18px;font-weight:800}
  .topbar-status{gap:7px;overflow-x:auto;flex-wrap:nowrap;padding-bottom:4px;-webkit-overflow-scrolling:touch;max-width:100%}
  .status-pill,.som-toggle-top{padding:8px 12px;font-size:11px;flex:none}
  .chat-sino{width:40px;height:40px;font-size:18px}
  /* Técnico no celular: layout mais limpo — sem os contadores de status no topo */
  body.papel-tecnico .topbar-status .status-pill{display:none}

  /* Técnico no celular: menu inferior fixo tipo app (Home/Atividades/Perfil/Mais),
     no lugar do botão flutuante (que vira redundante com o "Mais") */
  body.papel-tecnico .fab-menu{display:none}
  body.papel-tecnico .bottom-nav{
    display:flex;position:fixed;left:0;right:0;bottom:0;z-index:260;
    background:#fff;border-top:1px solid var(--line);
    padding:6px 4px calc(6px + env(safe-area-inset-bottom));
    box-shadow:0 -4px 16px rgba(15,23,42,.06);
  }
  body.papel-tecnico .bn-item{
    flex:1;display:flex;flex-direction:column;align-items:center;gap:3px;
    background:none;border:0;color:#94a3b8;text-decoration:none;font:600 10px 'Inter',sans-serif;
    padding:6px 2px;cursor:pointer;
  }
  body.papel-tecnico .bn-item svg{width:22px;height:22px}
  body.papel-tecnico .bn-item.active{color:var(--accent)}
  body.papel-tecnico .content{padding-bottom:116px}
  .clock-box{display:none}
  .user-chip{padding-left:10px}
  .user-chip-nome{display:none} /* espaço curto no celular: só o botão Sair fica visível */
  .user-chip .btn{padding:10px 16px;font-size:13px;font-weight:800}

  /* Técnico no celular: topo colorido (identidade visual de app de campo) */
  body.papel-tecnico .topbar{
    background:linear-gradient(135deg,#4c1d95,#5b21b6);
    border-bottom:0;
  }
  body.papel-tecnico .top-title{color:#fff}
  body.papel-tecnico .som-toggle-top{background:rgba(255,255,255,.14);border-color:transparent;color:#fff}
  body.papel-tecnico .chat-sino{background:rgba(255,255,255,.14);border-color:transparent;color:#fff}
  body.papel-tecnico .chat-sino.tem-mensagem{background:#fff;color:var(--red)}
  body.papel-tecnico .user-chip{border-left-color:rgba(255,255,255,.25)}
  body.papel-tecnico .user-chip .btn{background:rgba(255,255,255,.16);color:#fff}
  body.papel-tecnico .topbar-logo-empresa{display:block!important;width:52px;height:52px;border-radius:11px;object-fit:cover;flex:none;margin-left:auto!important;border:2px solid rgba(255,255,255,.35)}

  /* resumo rápido (Em aberto / Em andamento) no topo da Central do Técnico */
  .tec-resumo{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-bottom:16px}
  .tec-resumo-item{background:#fff;border:1px solid var(--line);border-radius:14px;padding:14px}
  .tec-resumo-item span{display:block;font-size:11px;color:var(--steel);text-transform:uppercase;letter-spacing:.04em;margin-bottom:4px}
  .tec-resumo-item b{font-size:26px}
  .content{padding:16px 12px 90px}
  .page-head .h2{font-size:24px}
  .page-head .sub{font-size:13.5px}
  .panel-b,.panel-h,.panel-f{padding-left:14px;padding-right:14px}
  .panel-h{flex-wrap:wrap;gap:8px}
  .panel-h h3{font-size:13.5px}

  /* cards de chamado: texto maior, botões de ação em largura total (um por linha) */
  .os-body{padding:16px}
  .os-nome{font-size:18px}
  .os-prob{font-size:15px}
  .os-top{gap:7px}
  .os-top .tag,.os-top .st,.os-top .proto,.os-top .grp-tag{font-size:12px;padding:8px 13px}
  .os-contato,.os-loc{font-size:14px}
  .os-meta{font-size:13px}
  .os-foot{flex-direction:column;align-items:stretch;gap:10px}
  .os-foot>span:last-child{display:flex!important;flex-direction:column;gap:10px}
  .os-foot .btn,.os-foot a.btn{width:100%;justify-content:center;padding:18px 16px;font-size:16px;font-weight:800;border-radius:12px;min-height:56px}
  /* No celular, os botões de ação viram uma folha suspensa (toca no card
     pra abrir) em vez de aparecerem soltos na fileira do card. */
  .os-foot{position:relative}
  .os-foot>span:last-child{display:none!important}
  .os-foot::after{content:'Toque para ver ações ›';display:block;width:100%;text-align:center;padding:14px 0 4px;font-size:12.5px;font-weight:700;color:var(--accent)}
  .os-card{cursor:pointer}

  /* folha de ações suspensa (estilo apps de entrega) */
  .folha-acoes-overlay{align-items:flex-end;padding:0 10px calc(10px + env(safe-area-inset-bottom))}
  .folha-acoes{background:#fff;border-radius:16px;overflow:hidden;box-shadow:0 -10px 40px rgba(0,0,0,.25);width:100%}
  .folha-acoes-item{display:block;width:100%;background:#fff;border:0;border-bottom:1px solid var(--line2);padding:18px 16px;font-size:16px;font-weight:700;color:#1e293b;text-align:center;cursor:pointer}
  .folha-acoes-item:last-child{border-bottom:0}
  .folha-acoes-item.vermelho{color:var(--red)}
  .folha-acoes-item.destaque{color:var(--accent)}
  .sla-box{flex-wrap:wrap}
  .sla-box .sla-track{width:100%;order:10}
  .sla-box .sla-k,.sla-box .sla-pill{font-size:11px}
  .sla-box .sla-big{font-size:20px}

  /* modais ocupam a tela quase toda, como uma folha do app */
  .overlay{padding:0;align-items:flex-end}
  .modal{max-width:100%;width:100%;max-height:92vh;border-radius:18px 18px 0 0}
  .modal-h b{font-size:15px}
  .modal-b{font-size:14.5px}

  .fab-confirmar{
    display:flex;align-items:center;justify-content:center;
    position:fixed;right:20px;bottom:20px;width:60px;height:60px;border-radius:50%;
    background:var(--green);border:0;box-shadow:0 8px 24px -6px rgba(16,185,129,.6);
    z-index:250;cursor:pointer;
  }
  .fab-confirmar svg{width:26px;height:26px}
  body.papel-tecnico .fab-confirmar{bottom:96px}

  .kpis{grid-template-columns:1fr 1fr}
  .logo-grid{grid-template-columns:repeat(2,1fr)}
}

/* ---- Relatório ---- */
.rel-grid{display:grid;grid-template-columns:340px 1fr;gap:20px;align-items:start}
.rel-pick{display:block;width:100%;text-align:left;padding:12px 14px;border:1.5px solid var(--line);background:#fff;border-radius:12px;cursor:pointer;margin-bottom:8px}
.rel-pick:hover{border-color:#c7d2fe;background:var(--accent-soft)}
.rel-pick.on{border-color:var(--accent);background:var(--accent-soft)}
.rel-doc{background:#fff;border:1px solid var(--line);border-radius:16px;box-shadow:var(--shadow);padding:32px}
.rd-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start;border-bottom:3px solid var(--ink);padding-bottom:16px}
.rd-title b{font-weight:800;font-size:16px;display:block}
.rd-title span{font:600 9.5px monospace;letter-spacing:.2em;color:#94a3b8}
.rd-sec{margin-top:22px}
.rd-sec>h4{font-weight:700;font-size:12px;letter-spacing:.1em;text-transform:uppercase;color:#475569;border-bottom:1.5px solid var(--line);padding-bottom:8px;margin-bottom:12px}
.rd-cols{display:grid;grid-template-columns:1fr 1fr;gap:22px}
.rd-kv div{display:flex;justify-content:space-between;gap:12px;font-size:13px;border-bottom:1px dashed var(--line2);padding-bottom:6px;margin-bottom:6px}
.rd-kv span{color:#64748b}
.rd-kv b{font-weight:600;text-align:right}

.cal-grid{display:grid;grid-template-columns:repeat(7,1fr);gap:1px;background:var(--line);border:1px solid var(--line);border-radius:12px;overflow:hidden}
.cal-cabecalho{background:var(--ink);color:#fff;text-align:center;padding:12px 4px;font:800 12px 'Inter';letter-spacing:.04em}
.cal-dia{background:#fff;min-height:130px;padding:8px;display:flex;flex-direction:column}
.cal-dia.cal-fora{background:#fbfcfe}
.cal-dia.cal-fora .cal-dia-num{color:#cbd5e1}
.cal-dia.cal-hoje{background:var(--accent-soft)}
.cal-dia-num{font-weight:700;font-size:13px;color:#334155;margin-bottom:6px}
.cal-itens{display:flex;flex-direction:column;gap:6px;overflow-y:auto;max-height:180px}
.cal-item{background:var(--blue-soft);border-left:3px solid #94a3b8;border-radius:6px;padding:6px 8px;display:flex;flex-direction:column;gap:1px;font-size:10.5px;line-height:1.35}
.cal-item b{font-size:11px;color:#1e293b;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.cal-item span{color:#475569}
.cal-item-sis{font-style:italic;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
@media (max-width:900px){
  .cal-grid{grid-template-columns:repeat(7,minmax(90px,1fr));overflow-x:auto}
  .cal-cabecalho{font-size:10px;padding:8px 2px}
  .cal-dia{min-height:100px}
}

.rd-loc-cols{display:grid;grid-template-columns:1fr 1fr;gap:16px}
@media (max-width:640px){.rd-loc-cols{grid-template-columns:1fr}}
.rd-loc-card{border:1px solid var(--line);border-radius:12px;padding:16px;background:#fff}
.rd-loc-card h5{font-size:14px;font-weight:700;margin:0 0 10px;color:#1e293b}
.rd-loc-meta{display:flex;gap:14px;font-size:12.5px;color:#64748b;margin-bottom:12px}
.rd-loc-mapa{border-radius:10px;overflow:hidden;min-height:170px;background:repeating-linear-gradient(45deg,#f1f5f9,#f1f5f9 10px,#e9edf3 10px,#e9edf3 20px);display:flex;align-items:center;justify-content:center}
.rd-sla{display:flex;gap:12px;align-items:center;flex-wrap:wrap;background:#fbfcfe;border:1.5px solid var(--line);padding:12px 14px;border-radius:12px;margin-top:12px}
.rd-sla.ok{background:var(--green-soft);border-color:#a7f3d0;color:#047857}
.rd-sla.bad{background:var(--red-soft);border-color:#fecaca;color:var(--red)}
.rd-text{font-size:13.5px;line-height:1.6;color:#334155;background:#fbfcfe;border:1px solid var(--line2);padding:12px 14px;border-radius:10px;white-space:pre-wrap}
.rd-ck{border:1px solid var(--line);border-radius:12px;margin-bottom:10px;overflow:hidden}
.rd-ck-h{background:#fbfcfe;padding:10px 14px;font-size:12.5px;border-bottom:1px solid var(--line2)}
.rd-ck-items{padding:12px 14px;display:grid;gap:8px}
.rd-ck-item{display:grid;grid-template-columns:minmax(140px,230px) 1fr;gap:10px;font-size:13px;border-bottom:1px dashed var(--line2);padding-bottom:7px}
.rd-ck-item b{font-weight:600;color:#475569}
.rd-ck-item img{width:5cm;height:3.2cm;max-width:100%;object-fit:cover;border-radius:8px;border:1px solid var(--line);margin:2px 8px 8px 0;cursor:zoom-in}
.ass-view{display:flex;gap:12px;align-items:center;margin-top:8px;padding:8px;border:1.5px dashed #cbd5e1;border-radius:10px}
.ass-view img{height:60px;border:1px solid var(--line);border-radius:8px}
.rd-sign{display:grid;grid-template-columns:1fr 1fr;gap:40px;margin-top:40px}
.rd-sign div{text-align:center;font-size:12px;color:#64748b}
.rd-sign .linha{border-top:1.5px solid var(--ink);margin-bottom:6px;height:32px}
.tl{list-style:none;padding-left:20px;position:relative}
.tl::before{content:'';position:absolute;left:5px;top:4px;bottom:6px;width:2px;background:var(--line)}
.tl li{position:relative;padding:0 0 11px 10px;font-size:12.5px}
.tl li::before{content:'';position:absolute;left:-19px;top:3px;width:9px;height:9px;background:var(--accent);border-radius:50%}
.tl time{display:block;font:600 10px monospace;color:#94a3b8}
@media print{
  @page{margin:12mm}
  body *{visibility:hidden}
  #rel-doc,#rel-doc *{visibility:visible}
  #rel-doc{position:absolute;left:0;top:0;width:100%;border:0;box-shadow:none;border-radius:0;padding:0;margin:0}
  #etiqueta-doc,#etiqueta-doc *{visibility:visible}
  #etiqueta-doc{position:absolute;left:0;top:0;width:70mm;border:1px dashed #999;box-shadow:none}
  .no-print{display:none!important}
}
@media (max-width:980px){.rel-grid{grid-template-columns:1fr}.rd-cols{grid-template-columns:1fr}.rd-sign{grid-template-columns:1fr}}

/* ---- Card de chamado (protocolo, status, tags, SLA) ---- */
.os-card{display:grid;grid-template-columns:6px 1fr;background:#fff;border:1px solid var(--line);box-shadow:var(--shadow-sm);border-radius:var(--radius);overflow:hidden;margin-bottom:16px}
.os-rail{min-height:100%}
.os-body{padding:20px 22px}
.os-top{display:flex;flex-wrap:wrap;gap:9px;align-items:center}
.proto{font:700 13px monospace;background:var(--ink);color:#fff;padding:6px 12px;border-radius:8px;letter-spacing:.03em;white-space:nowrap}
.st{font:700 10.5px monospace;padding:6px 12px;border-radius:99px;letter-spacing:.06em;display:inline-flex;gap:7px;align-items:center;border:1px solid transparent;white-space:nowrap}
.st i{width:7px;height:7px;border-radius:50%;display:inline-block}
.st-aberto{background:var(--yellow-soft);color:#b45309;border-color:#fde68a}
.st-aberto i{background:var(--yellow);animation:pulseDot 1.5s infinite}
.st-atend{background:var(--green-soft);color:#047857;border-color:#a7f3d0}
.st-atend i{background:var(--green)}
.st-pausa{background:var(--blue-soft);color:#1d4ed8;border-color:#bfdbfe}
.st-pausa i{background:var(--blue)}
.st-rej{background:var(--red-soft);color:#b91c1c;border-color:#fecaca}
.st-rej i{background:var(--red)}
.st-conc{background:#f1f5f9;color:#475569;border-color:#e2e8f0}
.st-conc i{background:#94a3b8}
@keyframes pulseDot{50%{opacity:.35}}
.tag{font:700 11px monospace;border:1px solid var(--line);padding:5px 11px;border-radius:8px;background:#fff;color:#475569;display:inline-flex;gap:6px;align-items:center;letter-spacing:.02em;white-space:nowrap}
.tag-info{background:#eff6ff;color:#1d4ed8;border-color:#bfdbfe}
.tag-prio-BAIXA{background:#f1f5f9;color:#475569;border-color:#e2e8f0}
.tag-prio-MEDIA{background:var(--blue-soft);color:#1d4ed8;border-color:#bfdbfe}
.tag-prio-ALTA{background:#fff7ed;color:#c2410c;border-color:#fed7aa}
.tag-prio-URGENTE{background:var(--red-soft);color:var(--red);border-color:#fecaca}
.grp-tag{display:inline-flex;align-items:center;gap:6px;font:700 11px monospace;padding:5px 12px;border-radius:99px;background:#eef2ff;color:#4338ca;border:1px solid #e0e7ff;white-space:nowrap}
.grp-tag i{width:8px;height:8px;border-radius:50%;background:currentColor;display:inline-block}
.os-nome{font-size:19px;font-weight:800;margin-top:14px;display:flex;gap:10px;align-items:baseline;flex-wrap:wrap}
.os-id{font:700 11px monospace;color:#fff;background:#94a3b8;padding:3px 9px;border-radius:6px}
.os-prob{margin-top:8px;font-size:14.5px;line-height:1.6;color:#334155}
.os-contato{display:flex;gap:20px;flex-wrap:wrap;font-size:13.5px;margin-top:12px;color:#475569}
.os-contato span{display:inline-flex;gap:7px;align-items:center}
.os-contato a{font-weight:600;text-decoration:none;color:var(--sky)}
.os-loc{display:flex;flex-direction:column;gap:8px;font-size:13.5px;color:#475569;margin-top:10px}
.os-loc-btns{display:flex;gap:8px;flex-wrap:wrap}
.btn-mapa{background:var(--accent-soft);border-color:#e0e7ff;color:var(--accent);font-weight:700;text-decoration:none}
.os-foot{display:flex;justify-content:space-between;align-items:center;gap:14px;margin-top:16px;padding-top:15px;border-top:1px dashed var(--line);flex-wrap:wrap}
.os-meta{font:500 12.5px monospace;color:#94a3b8;display:flex;align-items:center;gap:6px}
.sla-box{display:flex;align-items:center;gap:14px;flex-wrap:wrap;margin-top:14px;padding:12px 16px;border-radius:12px;border:1px solid var(--line);background:#fbfcfe}
.sla-box .sla-k{font:700 11px monospace;color:var(--steel);display:flex;align-items:center;gap:6px;white-space:nowrap}
.sla-box .sla-pill{font:700 10px monospace;border:1px solid currentColor;padding:2px 9px;border-radius:99px;white-space:nowrap}
.sla-box .sla-big{font:800 18px monospace;white-space:nowrap}
.sla-box .sla-track{flex:1;min-width:100px;height:9px;border-radius:99px;background:#e8edf5;overflow:hidden}
.sla-box .sla-fill{height:100%;border-radius:99px;transition:width .6s linear}
.sla-box.risco{background:#fff7ed;border-color:#fed7aa;color:#c2410c}
.sla-box.estourado{background:var(--red-soft);border-color:#fecaca;color:var(--red)}
.som-toggle{display:inline-flex;align-items:center;gap:7px;font:600 10.5px monospace;letter-spacing:.05em;color:#475569;border:1px solid var(--line);background:#fff;padding:7px 12px;border-radius:99px;cursor:pointer}
.som-toggle.off{opacity:.55}
.alerta-pulso{animation:pulsoAlerta 1.4s ease infinite}
@keyframes pulsoAlerta{50%{box-shadow:0 0 0 4px rgba(239,68,68,.18)}}
.piscar-combustivel{animation:piscarCombustivel 1s ease-in-out infinite}
@keyframes piscarCombustivel{0%,100%{opacity:1}50%{opacity:.35}}

/* dropdown de busca inteligente (ex.: escolher cliente por nome/cidade/ID) */
.autocomplete-dropdown{position:absolute;top:calc(100% + 4px);left:0;right:0;z-index:60;background:#fff;border:1px solid var(--line);border-radius:10px;box-shadow:var(--shadow-lg);max-height:260px;overflow-y:auto}
.autocomplete-item{padding:10px 14px;cursor:pointer;border-bottom:1px solid var(--line2);font-size:13.5px}
.autocomplete-item:last-child{border-bottom:0}
.autocomplete-item:hover{background:var(--paper)}
.autocomplete-item b{display:block}
.autocomplete-item span{display:block;font-size:11.5px;color:var(--steel);font-family:monospace;margin-top:2px}